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Response from the owner
6 jours plus tôt
We’re truly sorry to hear about your recent experience with us and appreciate you bringing this to our attention. I understand that the Red Dragon Roll wasn’t made to your expectations as you had expected the roll to be torched. …We’re truly sorry to hear about your recent experience with us and appreciate you bringing this to our attention. I understand that the Red Dragon Roll wasn’t made to your expectations as you had expected the roll to be torched. The menu description for the Red Dragon Roll on our website was as follows: “Deep fried shrimp, crab meat, avocado, & cucumber – topped with tuna, teriyaki sauce, & house sauce”. While this roll isn’t typically torched, our chef was more than happy to torch it at your request. We also apologize for the missing sauce; we’ve since updated our menu description to ensure accuracy moving forward. Your feedback is valuable, and we’d love the chance to discuss this further and make it right. I’d really appreciate it if you could reach out to me directly at [email protected]. Thank you, and I hope to hear from you soon. —Myla at Tokyo SushiMore