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Response from the owner
22 jours plus tôt
Hi Subin, I read your comment with great sadness, after I just finished replying to so …Hi Subin, I read your comment with great sadness, after I just finished replying to so many other customers who have nothing but great things to say about our food, our service, and our establishment. To earn a 1-star on this review, the harshest possible score, your experience must have been absolutely dreadful. Our entire staff work extremely hard to make sure everyone's order meets our high standards. I know the people who work in this store, and I cannot believe that they would do anything but give their best to ensure the meal you had was delicious, and served quickly and politely. Regarding portion sizes, I just responded to a customer who said our burritos are massive, and I know that I myself can barely finish a bowl because I'm stuffed full! So I want to investigate this further. If you email [email protected], I am on standby to receive your feedback, as I cannot see from here how we could have made your experience better, especially when we have so many other customers who have given fantastic reviews. Kind regards, DavidMore