Suisse, Européen
Pas d'heure d'ouverture
€€€€
Fourchette de prix par personne CHF 20-CHF 41
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La cuisine suisse de ce restaurant offre des repas authentiques. Arrêtez-vous dans The Dolder Grand et essayez un filet américain fascinant. Commander un champagne délicieux est une excellente idée. Un café immense fait parti des boissons les plus commandées dans ce lieu.
La livraison de plats est un atout majeur de cet endroit. Imaginez la combinaison d'un plat délicieux avec un personnel accueillant, c'est exactement ce que ce restaurant vous offre. Un service spectaculaire est toujours un plaisir. Vous apprécierez un décor sympa et une atmosphère décontractée à The Dolder Grand. D'après les réactions des clients sur Google, ce lieu mérite la note de 4.7.
Avis d'utilisateurs sur les plats et les services
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Avis des visiteurs sur The Dolder Grand
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Service Temporairement Indisponible
Merci de réessayer plus tard.
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Charlotta Larsson
un mois plus tôt sur Google
Service: 5 Location: 5
A
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Aleksa Pendjer
3 mois plus tôt sur Google
Location: 5
A
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Alex Wild
un mois plus tôt sur Google
Even if the food is great, if the service lacks, you leave with a bitter taste. We visited with a party of eight to celebrate an important event. That is why we chose the best hotel in town. Whilst we appreciated the good food, the experience was extremely disappointing. Not a trace of hospitality. We were not welcomed, had to wait 10 minutes in the empty bar for someone to attend us. Nobody bothered collecting our jackets and bring them to the wardrobe. It took 25 minutes until we could order and 50 min until the serine’s and a cold meze were served. Despite almost no guests in the bar. The dismal service experience continued in the Saltz restaurant. It took us a total of five hours just to have a ln apero and a three course meal. My family left angry. I have never experienced this before and and regret having chosen this location. Noteworthy details: Dismal hospitality and service. Rooms: 1 Service: 1 Location: 5 Hotel highlights: Luxury, Great view
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Response from the owner
un mois plus tôt
Dear Mr Wild Thank you for taking the time to share your experience with us. We are truly …Dear Mr Wild Thank you for taking the time to share your experience with us. We are truly sorry to hear that your evening did not meet the high expectations you – rightfully – had for the Dolder Grand. It is especially disappointing to know that your special occasion was not accompanied by the level of hospitality we hold ourselves to. The experience you described in our Canvas Bar & Lounge and Restaurant Saltz does not reflect our commitment to excellence. Long waiting times, a lack of attentiveness, and the feeling of not being welcomed are far from the standard we strive to provide. We have already conducted internal discussions to understand how the evening evolved and to ensure that such incidents do not happen again. We are therefore glad that we could already reach out to you personally and we are confident that together, we can find a way to turn this memory into a more positive one. Once again, please accept our sincerest apologies. We truly hope to have the opportunity to welcome you again in the future and to provide you with the outstanding experience that defines the Dolder Grand. Warm regards Markus Granelli General ManagerMore
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Suisse, Européen
Pas d'heure d'ouverture
€€€€
Fourchette de prix par personne CHF 20-CHF 41
© OpenStreetMaps
contributors
Adresse
Kurhausstrasse 65, Zürich, Zurich, Suisse
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@thedoldergrand
