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Response from the owner
10 mois plus tôt
Dear Michael ,We thank you for taking the time to tell us about your experience in our restaurant. We are sincerely sorry to hear that your visit did not go as planned and that you subsequently suffered from food poisoning. …Dear Michael ,We thank you for taking the time to tell us about your experience in our restaurant. We are sincerely sorry to hear that your visit did not go as planned and that you subsequently suffered from food poisoning. The satisfaction and safety of our customers are our top priorities, and we take your feedback regarding the quality of our seafood very seriously. Although we have not received any other similar complaints, we understand your concern and will We would like to explore this issue further. We would like to contact you directly to discuss your experience further and find a resolution that will be satisfactory to you. Additionally, we will conduct a thorough review of our food handling and preparation procedures to ensure they meet the highest food safety standards. Please contact us at [email protected] at your convenience. We look forward to resolving this situation constructively. More