Rejoice sushi bar

Dear Neo, thank you for your feedback, and we sincerely apologize for your recent experience. We strive to provide excellent service to all our customers, and we’re truly sorry that we fell short this time. …Dear Neo, thank you for your feedback, and we sincerely apologize for your recent experience. We strive to provide excellent service to all our customers, and we’re truly sorry that we fell short this time. Due to unexpected heavy rain today, we had to close the restaurant slightly earlier than usual to ensure our staff could secure transportation home safely. We understand that our Google closing time should be accurate, and we will work on improving communication regarding any changes to our operating hours. We deeply value your loyalty over the years and appreciate your continued support. Please rest assured that we are taking steps to address the concerns you’ve raised and to ensure that our service meets your expectations in the future. We hope to welcome you back soon for a much better experience. Kind regards, ManagementMore

Dear Monique, I am so sorry to hear that you experienced food poisoning after dining at our …Dear Monique, I am so sorry to hear that you experienced food poisoning after dining at our restaurant. We take food safety and customer health extremely seriously, and I want to assure you that we are taking immediate action to investigate this matter. Please accept our sincerest apologies for any discomfort or distress caused. We understand that food poisoning can be a serious and unpleasant experience, and we want to make things right. To help us understand what happened, could you please provide us with some more details about your visit? This includes: •Date and time of your visit •What you ordered and consumed •Any symptoms you experienced including when they started and how long they lasted •If you sought medical attention, please provide us with the doctor’s report or any relevant medical documentation We will conduct a thorough investigation into this matter, including reviewing our food handling and preparation procedures, checking our ingredient sourcing, and interviewing our staff. If we find that we were at fault, we will take immediate corrective action to prevent similar incidents in the future. In addition, we want to assure you that we have liability insurance that covers situations like this. Our insurance policy will cover all your related costs, incurred as a result of the food poisoning. We will work closely with our insurance provider to ensure that you receive fair and timely compensation. Please let us know if there is anything else we can do to make things right. Once again, we apologize for the distress caused and appreciate your feedback. We value your loyalty and trust and want to ensure that you feel confident in dining with us again. If you have any further questions or concerns, please do not hesitate to contact us directly. We will follow up with you within a week to provide an update on our investigation and any actions we are taking. Thank you for your understanding, and we look forward to the opportunity to serve you better in the future. Sincerely, Xueri Rejoice Sushi Bar 082 522 3155 More

thank you so much! hope to see you again soon