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Response from the owner
5 jours plus tôt
Hi Francesca, we are really sorry for what happened and we apologize if the service did not live up to your expectations, both in terms of waiting times and in the welcome received. We understand your disappointment and regret that our …Hi Francesca, we are really sorry for what happened and we apologize if the service did not live up to your expectations, both in terms of waiting times and in the welcome received. We understand your disappointment and regret that our staff did not provide you with the courtesy you deserve. We thank you for your feedback and will do an internal visit with the venue to understand what may have gone wrong during your visit. We would like to speak directly with you to delve deeper into the matter and have the opportunity to remedy it, if you would like to write to us at [email protected]. We wish you a good day.More
