Pizzeria Piazza

Thank you for sharing your feedback. We sincerely regret that your experience at our restaurant did not meet your expectations. However, we must address a few points raised in your review. At Pizzeria Piazza, we welcome all guests, regardless of their background, and we strongly reject any accusations of racism. Treating every customer with respect and fairness is a core value of our restaurant. Regarding the situation during your visit, we kindly ask our guests to order appropriately when occupying a table, as we aim to ensure a pleasant dining experience for everyone. Unfortunately, your children caused some disturbances that drew concerns from other diners. Additionally, we noticed that you brought water from outside, which is not permitted in any restaurant as it goes against standard dining policies. We apologize if our communication was perceived as harsh; this was not our intention. Our team strives to provide clear communication while respecting everyone’s dignity. Lastly, we are sorry if the pizza did not meet your expectations. Burned food is never served intentionally, and we encourage guests to inform us immediately if there are any issues with their meal so we can address them promptly. We hope this clarifies the situation, and we wish you all the best. Should you have further questions, feel free to contact us directly.