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Response from the owner
26 jours plus tôt
Thank you, C Khan, for taking the time to leave your detailed review. We sincerely apologize that your visit did not meet your expectations, especially with the delayed beef delivery and your experience with the spring rolls and pho. We understand how important it is to enjoy a hot, flavorful bowl of pho, and we regret that we couldn’t offer our signature beef pho that day. We take pride in delivering authentic Vietnamese cuisine and maintaining the highest standards, so your feedback is valuable in helping us improve. We will be addressing the issues you’ve mentioned with our team to ensure this doesn’t happen again in the future. We’re glad to hear that you appreciated the atmosphere and décor, and we hope the next time you visit, we’ll be able to provide you with the full experience you were seeking. Please feel free to reach out to us directly, and we will happily reserve a fresh bowl of beef pho for you. Thank you again for your understanding, and we look forward to making your next visit a more satisfying one. An Ngon Vietnamese Cuisine Ben