Luval Normandie - Les Halles

Hello Anthony 76, Thank you for taking the time to provide us with this feedback. We apologize for the time taken to answer you but we wanted to update our team. First of all, we …Hello Anthony 76, Thank you for taking the time to provide us with this feedback. We apologize for the time taken to answer you but we wanted to update our team. First of all, we reaffirm our desire to fight against food waste and the Too Good To Go application has been a valuable partner for us for many years. Booking a basket through this application does not mean that you are placing an order. Indeed, we reserve the right to cancel the baskets if we believe that we do not have enough unsold items. Your basket has been canceled enough time before the scheduled time so that we do not have to come to you for nothing. Apparently you didn't read the message. On the other hand, certain products with a consumption date of 2 days, such as flans, are kept for sale. Others, such as pastries, are kept not to put them back on sale the next day but to process them. This is the case, for example, of croissants that will be used to make almond croissants or ham croissants. As for the bread, it is neither preserved nor processed. The remaining quantity that day was adapted to the sales which multiply at the end of the day and in particular on Saturdays. This is the reason why this product has not been placed in the Too Good To Go basket. Hoping to have informed you about our approach, we remain at your disposal. We look forward to welcoming you soon. The LUVAL Normandy teamMore