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Response from the owner
un mois plus tôt
Dear Mario Barozzi, Thank you very much for having chosen the trattoria restaurant La Frasca and for having taken the time to share your feedback. For all of our team, the satisfaction of our diners is of utmost importance and we all strive to create unique experiences through the customization and so always ready to proactively meet the needs and even in the majority of the cases going beyond the expectations. We do apologize if the restaurant and the overall experience was surprisingly not up to your expectations, however we would have done anything to change your experience whilst in the restaurant. We really hope you could be back to give us another chance, as we are sure we will be delivering that service that our guests receive daily. Best regards, The team of La Frasca