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Response from the owner
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We sincerely apologize for the disappointment you experienced at your daughter's birthday party. Your comments regarding the organization and the service are very important to us. We recognize that this experience does not match the usual …We sincerely apologize for the disappointment you experienced at your daughter's birthday party. Your comments regarding the organization and the service are very important to us. We recognize that this experience does not match the usual feedback we receive about our restaurant staff, who are known for their warm welcome and friendliness. We take your comments to heart and are committed to making significant improvements to ensure that situations like this do not happen again. Your review encourages us to redouble our efforts and aim for an exceptional experience for all our guests. We hope to have the opportunity to welcome you again in more positive circumstances and to regain your trust.More
