D'Angiò - Trattoria Napoletana

Dear Mathilde Carnevale, We sincerely regret that your visit did not live up to your expectations. We are keen to guarantee the highest quality of our dishes and we are sorry to …Dear Mathilde Carnevale, We sincerely regret that your visit did not live up to your expectations. We are keen to guarantee the highest quality of our dishes and we are sorry to learn that the gnocchi with clams and the pasta with ragù did not meet your expectations. It happens that a dish doesn't suit a person's taste, just as salting or cooking errors can occur, especially on busy days like Easter. We would certainly have replaced the dish without hesitation if he had brought the problem to our attention. Regarding the behavior of our staff, we are sorry if you felt a lack of courtesy. Perhaps the normal worry of the day was mistaken for rudeness, and for this we apologize. We value your feedback and are committed to improving our services to ensure positive experiences for our customers. We would like the opportunity to regain your trust. We hope to see you again in our restaurant in the future. Best regards, The Trattoria D'angiòMore