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Response from the owner
9 jours plus tôt
Hi Grace, thank you for sharing your experience with bb.q Chicken. We sincerely apologize for the frustration you encountered during your recent takeout order. We understand how important it is to have a smooth and efficient pickup process, …Hi Grace, thank you for sharing your experience with bb.q Chicken. We sincerely apologize for the frustration you encountered during your recent takeout order. We understand how important it is to have a smooth and efficient pickup process, and we regret that you had to show your ID this time. Your feedback regarding the online receipt is valuable, and we will look into this matter to improve our procedures. Thank you for bringing this to our attention, and we hope to serve you better in the future.More