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Response from the owner
un mois plus tôt
Dear Fabian K, Thank you very much for your feedback. We are sorry to hear that you were …Dear Fabian K, Thank you very much for your feedback. We are sorry to hear that you were dissatisfied with our service. We would like to point out that we have not received a reservation for your visit. We also have selective capacity to ensure we can provide each guest with the best possible experience. We value your loyalty and would be happy if you would give us another chance to meet your expectations. Best regards, [ART HOUSE ROOFTOP/Team]More
