An intimate Klein Karoo restaurant with a big heart and inside seating for 12 and courtyard seating for 36. Home to the “Smallest Bar on Route 62” with seated capacity of 6-8 people. Fully licensed and serves burgers, steak, chicken, pork, pizza and fish. No pasta. Gourmet milkshakes served in an authentic Ostrich eggshell. Groups are welcome on pre-arrangement.
Lire la suiteMasquer
Meilleur en ville
Cette récompense est attribuée en fonction de l'analyse de divers facteurs, tels que les avis, les notes et les tendances d'engagement des utilisateurs sur Restaurant Guru.
BBQ
Burgers
Avis d'utilisateurs sur les plats et les services
deon
the ostrich steak
lamb chops
the bobotie
bike
courtyard
appear
chicken schnitzel
homely
rustic
Voir toutMoins
Evaluations des Zamani Grill (Smallest Bar on Route 62)
Zamani seemed like it would be a highlight in Calitzdorp, especially after reading about the owners’ passion and seeing its charming setup. Being the only spot open today, I was excited to give it a try. Sadly, it didn’t live up to expectations. The atmosphere started strong with great music, but that’s where the magic ended. The service was chaotic, with staff clearly overwhelmed and inattentive. It took 45 minutes and a trip to the kitchen just to place our order, and another 90 minutes for the food to arrive. As someone in the customer service industry, I understand how challenging things can get and hate leaving critical reviews, but this level of disorganization felt inexcusable for what was promised on the front of the menu. The food? Not bad, but absolutely not worth the wait. The hope of making food to bring back even the hardiest of men was not achieved today. Given the hype about Calitzdorp being a must-visit, Zamani was part of a massive letdown. If this what the town is like in peak season, it’s no wonder everyones left. For the owner, who seems to take criticism quite personally based on responses to other reviews: Yes, we did use the “service bamboo” system as instructed. Despite this, we still had to walk to the kitchen to place our order and to pay the bill. Speaking to the manager wasn’t an option when basic service was already non-existent and as mentioned the staff seemed overwhelmed. This review reflects my experience, which I have every right to share. If the restaurant’s goal is to treat guests like adults, perhaps it’s time to do the same when addressing constructive criticism. Service: Dine in Meal type: Dinner Price per person: R 150–200 Food: 1 Service: 1 Atmosphere: 1
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Response from the owner2 mois plus tôt
Hi Jhan-Mari Eish! Your strong opinion seems to be more a attack instead of a review... Forgive me if it seems that I can not take criticism. It's not that, and I'm the 1st person to acknowledge that I am not perfect, but when someone attacks your establishment and colleagues with one-sided opinions, then I'll always stand up for fairness. Unfortunately, your experience falls in that category, and points to ponder: Our kitchen can only accommodate 1x chef, but for the Saturday night that you've visited, we had 2 chefs on duty. By 18h00 we've had only 1x booking for the night and in due course the restaurant filled with walk-ins. I was on duty as the manager, and I've personally relayed the message to everyone as they walked in, that we are a bit overwhelmed and that things shall take a bit longer. (So you had a option to rather "opt out" than to continue and afterwards share a opinion that can take the livelihoods of 6 families away.) I'm putting it to you that your facts are somewhat distorted, since I've walked the floor at minimum every 10mins and your table was alway smiling and enjoying the evening. At no point did your table raise any dissatisfaction to your time spent at Zamani. I'm going to leave it there. Gielie