WINGS Vernon

Name: WINGS Vernon
Address: 5200 Anderson Way #101, Vernon, Colombie-Britannique, Canada
Telephone: +17784752979
Price range: $$
Rating: 3.9

1351 notes

N°38 de 235 restaurants à Vernon

Américain

€€€€ Fourchette de prix par personne CAD 14 - CAD 36

5200 Anderson Way #101

Vernon, Colombie-Britannique, Canada

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Ne partez pas sans avoir goûté des steaks délectables. Passez du bon temps ici et partagez un cheesecake savoureux avec vos amis. Certains clients recommandent une bière pression délicieuse dans ce bar. Sur la base des opinions des visiteurs, les serveurs proposent une limonade immense ici.

L'atmosphère agréable de WINGS Vernon fait que les invités se sentent bien et passent un bon temps. Imaginez la combinaison d'un plat délicieux avec un personnel accueillant, c'est exactement ce que ce lieu vous offre. Un service rapide est toujours un plaisir. C'est une bonne nouvelle pour les clients que cet endroit propose un prix raisonnable. Le décorateur à créé un coin salon mignon. Les utilisateurs de Google ont récompensé ce bar de la note de 4.1.

Avis d'utilisateurs sur les plats et les services

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Evaluations des WINGS Vernon

Zomato

Foursquare

Google

Trip

(3,5/5)

152

Facebook

(3,7/5)

249

Avis des visiteurs sur WINGS Vernon

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Service Temporairement Indisponible Merci de réessayer plus tard.

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Quentin Palanychka 23 jours plus tôt sur Google

Food: 3 Service: 5 Atmosphere: 3

Response from the owner 15 jours plus tôt

Thanks for taking the time to leave a rating, Quentin. We appreciate your engagement and are always looking to improve. If there's anything specific you'd like to share, we’re all ears! Your insights are valuable to us.

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Blue 1337 un mois plus tôt sur Google

Was staying at the Marriott and they sold me uncooked wings, was puking all night. Waited 45 min for a refill, service sux. Food: 1 Service: 1 Atmosphere: 1

Response from the owner 22 jours plus tôt

Blue 1337, we’re truly sorry to hear about your experience. This is not the level of service we strive for, and your feedback is invaluable. We'll be addressing these issues with our team to ensure it doesn’t happen again. Could you please email us at [email protected] so that we can have a chat about your experience.

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E C 7 mois plus tôt sur Google

Stay away from Wings Vernon! The chicken wings were a 7 out of 10 . Apart from the chicken wings, the service overall was average. We are a sports team (different from review below) visiting Vernon for a tournament and were happy to be seated without a reservation at 9:00pm. Orders were taken and food was inconsistently delivered. The worst part of our experience was getting our individualized receipts with a mandatory 20% gratuity. I understand that there is a higher than normal gratuity for larger parties but normally the waitress/waiter should advise you ahead of time. We had about 12 different receipts and only some were advised of this gratuity (I was not). The worst part of our experience was how long it took to get our receipts- 30 minutes after we all requested them. The restaurant was not busy. Once we received the receipts, it took another 20-30 minutes to process payment. The entire group was frustrated and angry. I approached the only male waiter and expressed my frustration on behalf of the group and he rudely mentioned “the machine is broken” with no guidance on other solutions. I politely asked why I was not informed about the 20% gratuity and how high it was in light of the lack of service and his poor attitude toward me. Unfortunately, he could not answer my question. I asked him what his name was and he rudely said “Why? I’m not giving you it”. My intent was to address by his name to appease the situation. I then asked him who the manager was as I would like to speak to him/her and he rudely pointed and said “the girl over there behind the bar”. I approached the Manager and I mentioned that I would like to make a complaint on the waiter. Firstly, I mentioned my concerns about the 20% gratuity and she apologized that I was not informed. She did inform me that the boys on the team treated the waiter poorly which resulted in his behavior . She also admitted that he was one of her best waiters and because of how he was treated, he wasn’t himself. What she didn’t mention was that there were other waitresses who helped with the tables. An experienced Manager would address the situation and inform the parents of what happened. Nothing was mentioned to any of the Parents and we were shocked that Sarah used this as an excuse for the waiter’s unacceptable rude behavior. It’s clear that Sarah (Manager) and her staff would benefit on some training on customer service on the most basic level. I felt that it was unprofessional for Sarah to blame her staff’s behavior on a situation that myself and all the other parents were not aware of. It’s unfortunate there was nobody would could help salvage this unfortunate experience for a group of families wanting to have a good time. I would have expected an apology for my concerns and unhappiness but not only did she not empathize, she kept mentioning about how her waiter was poorly treated with no details on what happened. We will NEVER revisit Wings Veron again and but highly recommend Wings Vernon if you want to waste your hard earned money for the worst customer service and average food.

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