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Response from the owner
16 jours plus tôt
You picked up two 6 oz burgers after 15 to 20 minute you came back asking for free drink. Our server informed you that our menu does not include free drink for the burgers, you were aware of when you picked up the food. You enjoyed your …You picked up two 6 oz burgers after 15 to 20 minute you came back asking for free drink. Our server informed you that our menu does not include free drink for the burgers, you were aware of when you picked up the food. You enjoyed your meal and then requested a refund because did not receive a free drink. Please understand that Wimpy's DOESN'T OFFER FREE DRINKS WITH BURGERS AND DOES NOT HAVE COMBOS. However, the burgers come with fries, home fries, or coleslaw. We cannot provide free food drinks simply someone complains without a reasonable reason. we wish we could give free food and drinks to everyone but we have to pay our suppliers as well. so we can't do it. However, quite often we do give away free food for some customers from our hearts, when we aware people's situations even though they do not ask it. I hope this clarifies the situation. and I do not agree with your review; it should be fair to all parties. and actually because of we are still in the business we are very fair and great food we make, yes anyone will be out of business if the situation like this. You can choose to go to any other restaurant it is your choose. Have a good day! More