Not friendly for people going with kids, we went as a group/family and since we had to catch train we were ordering food for taking away which was going to be worth more than chf 100. We kindly requested a glass of hot water to warm up baby food for which even if they charged, we'd have payed. And also, we weren't going to feed our baby there anyways.My baby who is 20 months old is still not familiar with foods from restaurants/outside. The guy who looked like a manager started making an issue stating it's not a picnic blah blah blah...worst ever experience in my life. Whole Switzerland trip was going very well until we came to face this. If there's something called humanity in people, you can not find it in this place because they've got so much greed on them.Consequently,we left the place without taking our food and had to walk little further up to COOP where we bought couple of hot water cups from coffee machine.