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Response from the owner
6 mois plus tôt
Dear Mr Pedone, We deeply regret that you were dissatisfied with your last visit to our branch …Dear Mr Pedone, We deeply regret that you were dissatisfied with your last visit to our branch and would like to sincerely apologize for the inconvenience caused. We are sorry to hear that the schnitzel did not meet our quality standards. The satisfaction of our customers is very important to us and we can understand your disappointment. We will promptly review your feedback internally to ensure our products are always fresh and of the highest quality. We are sincerely sorry that you had to go through this experience and we will do everything in our power to ensure that such incidents do not happen again. We would be happy to invite you to your next schnitzel with us. Please contact us by email at [email protected]. We hope that you will give us another chance to impress you with our quality and service on your next visit. With best regards, Your vinzenzmurr teamMore