Vilka-Lozhka

Hello, Dmitry! Thank you for taking the time to share your experience. It is very important for …Hello, Dmitry! Thank you for taking the time to share your experience. It is very important for us to know the opinions of our guests, and we sincerely apologize that your visit to the Vilka Lozhka cafe was unsatisfactory. The first thing you mentioned is the lack of soap in the toilet. This is unacceptable and we will immediately pass your comment on to our team. Cleanliness and hygiene are our top priority and we will take necessary action to correct the situation. Regarding Service: We are very sorry to hear that you are experiencing a delay. We are working to improve organizational aspects to avoid similar cases in the future. Your comment about the queue to the cashier will also be taken into account, and we will try to optimize the process. Regarding the pilaf, we apologize that it did not meet your expectations. This does not meet our quality standards and we will definitely check this issue with our kitchen. We train and train our staff to ensure that every menu item is delicious and delights our customers. We understand that your child has expressed concern and this is very upsetting to us. We would like to offer you another chance to visit us and hope that your next visit will be more successful. If you decide to return, we will do our best to make it a pleasant experience. Best wishes, Vilka Lozhka cafe team ️More

Thanks for your feedback! We are glad that you like the atmosphere of our establishment and that you come back to us again. We are waiting for you again! …Thanks for your feedback! We are glad that you like the atmosphere of our establishment and that you come back to us again. We are waiting for you again! Best regards, Vilka Lozhka team.More

Thank you for your high rating and nice words! We are glad that you were satisfied with our service and hope to see you again in our establishments. Your opinion is important to us!