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Response from the owner
3 mois plus tôt
Hello Noorruddeen, First of all, we thank you for taking the time to share your experience. We are …Hello Noorruddeen, First of all, we thank you for taking the time to share your experience. We are sincerely sorry to learn that your visit did not meet your expectations. At Le Vertigo, we are committed to offering a warm and inclusive welcome to all our customers, without any distinction. We deeply regret that you may have felt any discrimination, as this in no way corresponds to the values of our establishment. It is possible that reasons related to crowd management or reservations led to this unfortunate situation, and not personal criteria. However, we fully understand your disappointment and we take your feedback very seriously. We would like to discuss this further with you so we can better understand what happened and take the necessary steps to prevent it from happening again. We sincerely hope that you will give us a second chance to give you the experience you deserve. Sincerely, The Vertigo teamMore