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Response from the owner
7 mois plus tôt
Good evening. We are very sorry that the quality of the drinks you received did not meet your expectations. All drinks are prepared exclusively according to technological cards, but the factor of error can never be excluded, because only …Good evening. We are very sorry that the quality of the drinks you received did not meet your expectations. All drinks are prepared exclusively according to technological cards, but the factor of error can never be excluded, because only those who do nothing make mistakes. Just as coffee greatly affects the mood of our customers, the mood can also affect the quality of the coffee. Therefore, our company accepts your remark and will do everything possible to ensure that such situations do not recur in the future. In addition, if there are any questions about the quality of the product, please submit claims directly to the employee, this is a 100% opportunity to correct the error immediately on the spot. We will be happy to treat you to coffee and change your opinion about our coffee shop, of course at our expense. Our coffee shop works with both positive and negative reviews, and makes efforts to get better.More