Canadien, Options végétariennes
Ouvert maintenant
11:00 - 00:00
€€€€
Fourchette de prix par personne CAD 16 - CAD 54
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La cuisine canadienne créée par un chef grandiose est magnifique ici. Ce restaurant offre un salade césar fascinant. Passez du bon temps ici et partagez des beignets savoureux avec vos amis. C'est le moment de déguster un vin délicieux. A The Rec Room, les clients peuvent boire une limonade bonne.
Ce lieu est si bien placé qu'on peut y accéder en utilisant n'importe quel transport. La bonne note de cet endroit serait impossible sans un personnel plaisant. Des plats délicieux à un prix attractif sont offerts ici. La plupart du temps, ce restaurant vous assure une atmosphère exotique. Les utilisateurs de Google qui sont allés à The Rec Room déclarent que la note la plus appropriée est 4.2.
Avis d'utilisateurs sur les plats et les services
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Avis des visiteurs sur The Rec Room
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Service Temporairement Indisponible
Merci de réessayer plus tard.
Canadien, Options végétariennes
Ouvert maintenant
11:00 - 00:00
€€€€
Fourchette de prix par personne CAD 16 - CAD 54
© OpenStreetMap
contributions
Adresse
1680 Richmond St Y010, London, Ontario, Canada
Particularités
Accès personnes handicapées
Cartes de crédit acceptées
Wifi
Terrain de stationnement
Réservation
TV
À emporter
Heures d'ouverture
| LundiLun | 11:00-00:00 |
| MardiMar | 11:00-02:00 |
| MercrediMer | 12:00-22:00 |
| JeudiJeu | 11:00-23:00 |
| VendrediVen | 11:30-01:00 |
| SamediSam | 11:00-01:00 |
| DimancheDim | 11:00-00:00 |
Site web
Instagram
@therecroomca
Initially, we sat at the bar and waited to be greeted for about 15-20mins, which is fine on a busy Friday evening. However, a gentleman approached the bar after us and within seconds was greeted and offered a refill of his beverage. The staff then acknowledged myself and my partner and in a hurry asked us if we wanted anything. She returned to follow up with our food order and we waited for about 30minutes for our food to arrive. We finally decided it was time to play some games and asked for the bill as we had not received any updates on the food ordered. The staff then brought us the bill with the food she had not served us charged and we pointed out that the nachos were on the bill, she then responded that she had taken the $5 discount off of the nachos (clearly not even listening to our concerns) and so we reiterated we had not received the food and would like it taken off the bill. She rectified this and after a less than stellar dining experience we figured we would redeem the night with games.
We inquired with a staff member on the floor about axe throwing. The staff said it was closed, so we asked what the hours were, to which he responded “uhhh, it’s like 2 hours before close.” At this time it was 10pm and they were closing at 1:00am so of course this information was confusing so I said I would ask the front desk for clarification. As we were walking to the desk, the gentleman we were just speaking with went on his walkie talkie and advised his coworkers that a couple just inquired about axe throwing and he advised to tell us that it was closed. As we approached another employee we heard this message over the walkie talkies and questioned the staff as to what was going on? The staff walked away without responding, we then addressed another staff and asked to speak with the manager. The gentleman we addressed advised us that he was in fact the manager so I expressed my confusion and concern at being given a run around and asked him to clarify what the hours of operation were. He explained that they typically offered axe throwing until an hour before closing and he then said he knew exactly which staff we were referring to that displayed unprofessionalism towards us, and he said he would follow up with that staff member.
Then, an older gentleman who introduced himself as “Nick” came out from the back office and stated that he was the manager and that any of his staff have the right to refuse patrons from using the axe throwing if “they don’t feel comfortable being trapped in a cage with you and a sharp object.” So this led to us questioning why we were that it was closed instead of just advising that it wasn’t available, or if you drink alcohol from their establishment that may impact your ability to participate in axe throwing. Originally this manager stated we were unable to participate in axe throwing but could enjoy the games. Then he advised that he would not talk to us if we were being aggressive, we were obviously frustrated and anyone would be after the experiences we had, which he had absolutely no patience, compassion or understanding for as a “manager.” He continued to defend the staff member without acknowledging the inappropriateness of his behaviour directly in front of customers. We asked him to follow up with the “manager” we had just previously spoken with who was about 20 years younger and had more professionalism than this manager Nick did. He said that staff had left for the evening so he wouldn’t be able to follow up that night. Then we asked why when asking to speak to the manager initially, we were told we were speaking to a manager and then Nick advised that wasn’t the manager and he was… so we asked how as paying customer we are supposed to feel when concerns aren’t taken seriously and we are given 3 different answers to one question. Nick then advised that we would be escorted out of the establishment and handed us a business card.
In summary, with all the additions of arcades and entertainment to London, Ontario recently, we chose the rec room as we had loyally been fans of it since opening. However, this evening was a clear indication that it is time to explore new places like 100 Kellogg Lane and Tilt where you can play all games for one price and receive service from people that appreciate your business in these trying economic times.