Burger Shack Odense

Hi Jesper, Thank you for your four stars - great that it met your expectations. …Hi Jesper, Thank you for your four stars - great that it met your expectations. I will forward your note about the move on the ground floor to the restaurant manager. Whoa Oliver.More

Dear Chiara, Thank you for taking the time to share your feedback with us! …Dear Chiara, Thank you for taking the time to share your feedback with us! We’re glad to hear that you enjoyed the atmosphere of our restaurant. However, we sincerely apologize that your dining experience did not meet your expectations. We take food quality very seriously, and it’s disappointing to hear that both the sandwich and fries were not to your liking. Your comments regarding the saltiness of the fries and sauces will be addressed with our kitchen team to ensure we improve in these areas. We appreciate your honesty and hope you might consider giving us another chance in the future. Your satisfaction is important to us, and we would love to provide you with a better experience. But next time, please contact our crew, I'm sure that they would help you. Best regards, Oliver.More