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Response from the owner
8 mois plus tôt
Thank you for your feedback. We are sorry to hear about your recent experience with the weight of your spot prawns. We strive for accuracy and customer satisfaction, and it's concerning to hear that there may have been a discrepancy. We will immediately review our weighting procedures to ensure they are precise and consistent. We encourage customers to verify weights at the time of pickup and we appreciate your understanding. We value your business and hope to see you again soon. Please feel free to bring your scale next time for added peace of mind. If you have any further concerns, please contact us directly at [email protected]