Sky Terrace

Thank you very much for your feedback. We are delighted to read that you thoroughly enjoyed your time in our Pop-Up Restaurant Kyoyu on the Sky Terrace and that both our culinary specialties and the drinks offer could convince you. It is my pleasure to share your kind words with our entire team, who I am sure will be thrilled to hear about it. Looking forward to welcoming you back soon again. Kind regards, Maximilian von Reden General Manager

Thank you very much for your feedback. We are thrilled to read that you had the most enjoyable time in our Pop-Up Restaurant Kyoyu on the Sky Terrace and that the culinary specialties from our Chef could delight you. It is my great pleasure to share your kind words with the Kitchen Team. Looking forward to welcoming you back soon again. Kind regards, Maximilian von Reden General Manager

Thank you for your feedback. I apologize for the inconvenience caused with our service team on the Sky …Thank you for your feedback. I apologize for the inconvenience caused with our service team on the Sky Terrace. Your experience does not in any way match the attentive and quality service we strive to provide our guests. It is our goal to positively surprise and delight our guests and I am very sorry that we were not able to achieve this in your case. Please be assured that we encourage and support all of our team members in learning German and that when we create our teams' rosters we ensure that the national language is always covered. I am very sorry to read that we disappointed you and that you did not meet our German-speaking employees. Regarding the quality of service and especially wine knowledge, I appreciate your feedback, which led to new wine training for our sommelier with the entire Sky team. I am confident that this will help avoid such situations in the future. I hope that this does not deter you from coming back and that we have the opportunity to serve you better on your next visit. Best regards, Maximilian von Reden General ManagerMore