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Response from the owner
17 jours plus tôt
Dear Customer, we are truly sorry for the experience you had. I understand how frustrating it can be, especially after making the journey to get there and with … Dear Customer, we are truly sorry for the experience you had. I understand how frustrating it can be, especially after making the journey to get there and with the wine already in front of you. The situation you describe does not reflect our standard of hospitality and we apologize for the attitude shown. We will try to improve payment management to prevent similar situations from happening in the future. Thank you for sharing your feedback, it will help us do better. Greetings, Team SignorvinoMore