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Response from the owner
5 mois plus tôt
Dear Marcos José De Alcantara Lima, Thank you very much for your feedback. We are very sorry to hear that you had a …Dear Marcos José De Alcantara Lima, Thank you very much for your feedback. We are very sorry to hear that you had a negative experience in our store. Our goal is to always provide the best possible service to our customers, and it is regrettable that we could not meet your expectations in this case. We take your feedback very seriously and will discuss the incident with the relevant employees to ensure that this does not happen again in the future. We would like to apologize to you for the inconvenience caused and hope that you will give us another chance to provide you with our usual high standard of service. Best regards, Your Shell Team SwitzerlandMore
