SOlange

Hello Mrs Lambert, I'll come back to you to follow up on your review on Google. We take a particular interest in the experience that our customers have in our …Hello Mrs Lambert, I'll come back to you to follow up on your review on Google. We take a particular interest in the experience that our customers have in our restaurant and on behalf of the team I would like to apologize to you if it did not live up to your expectations. To return to the various points mentioned in your opinion, we must admit that during the week when we worked on the melon, we had no negative feedback on this dessert or, on the contrary to your feeling, positive feedback (especially on the quality of the Charentais melon) which was fully ripe because as you know we only work with fresh and seasonal products. Regarding the fact that our kitchen team cleans the floors, we pay particular attention to hygiene precisely because of having an open kitchen so that our customers always have a view of a clean kitchen. However, I understand that this may have bothered you. As for the bottle of wine that was served to you hot, this was an error on our part and I regret the fact that you had to ask to have it cooled. However, next time when you are given a taste, do not hesitate to specify it immediately and, if necessary, ask for the bottle to be changed. It is indeed unthinkable for us to serve mulled wine. We have taken note of your comments and we are now doing everything we can to improve. We hope to have the pleasure of seeing you again soon so that you can have an excellent time and read from you again, but this time to compliment us. Kind regards The SOlange teamMore