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Response from the owner
16 jours plus tôt
Dear Kat, We sincerely apologize for your wrong food order. We received your order based on the menu you circled, which we still keep it in …Dear Kat, We sincerely apologize for your wrong food order. We received your order based on the menu you circled, which we still keep it in the restaurant. Unfortunately, we unable to post photo here. We can show you that menu anytime, if you want to check by yourself. We never have this issue before, but we will double-check the whole order with customers when receiving order from the circled menu next time. For the vegetable dishes, that is our style as always. However, we can prepare them more thoroughly or make them softer to suit your preferences. When you called us tonight, we informed you that the numbers you circled were 46, 47, 48, and 49, and you did not select C1, C2, C3, and C4. We can proof that because the Lemon chicken and chicken balls you ordered are on the same page of the menu, right under theTofu dieshes. Unfortunately, you ended the call before we may can resolve the problem together. Once again, we are very sorry about your experience. More