R
Response from the owner
16 jours plus tôt
dear Sara Copelli …dear Sara Copelli --- Dear [Customer Name], Thank you for taking your time with your review. We are sorry to read that your experience did not live up to your expectations. As for our prices, we try to keep them in line with the quality of the fresh and selected ingredients we use, as well as with our commitment to offering dishes prepared with attention and passion. We are sorry that the portions were not sufficient; We take note of your feedback in order to evaluate whether any improvements should be made. Regarding the issue of time, Saturday evening is in fact one of the busiest times, and our goal is to welcome all our guests in the best possible way. In any case, our desire is that every customer can have a pleasant and relaxing experience. We therefore apologize if you felt pressure to clear the table and we will work to ensure that our attention to this aspect is even greater in the future. We thank you again for sharing your opinion and we hope to be able to welcome you again to offer you an experience that is closer to your expectations. Best regards, Ristorante restaurant --- With this response, you acknowledge the feedback and show commitment to improving, without failing to underline the aspects on which your quality is based. More