R
Response from the owner
un an plus tôt
Dear Rochsnake Pliskent Thank you for the comments about the stay with us. We are so very sorry for the disappointing experience during your stay, but thank you for agreeing to spend time with our management team whilst you were in house, so we could understand your concerns. I share in your disappointment that we failed to meet your expectations on this occasion and please be assured that your feedback has been taken seriously. We do hope to have another opportunity to welcome you back to the Radisson Zurich in the future. Best regards Marc Vincent Pachaly and Radisson Team Front Office Manager