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Response from the owner
un mois plus tôt
Dear guest, Thank you very much for your detailed review. We are sorry to hear that your …Dear guest, Thank you very much for your detailed review. We are sorry to hear that your last visit did not meet your expectations. We attach great importance to the satisfaction of our guests and it is important to us that you feel comfortable with us. We take your criticism very seriously. We will take a close look at the restaurant's operations and speak to our team to understand where any misunderstandings may have occurred. We are aware that our restaurant is very busy. We are continually working to shorten waiting times and ensure our guests have a pleasant stay. In the busy seasons, we of course work with two restaurants with this size of space in order to be able to meet the needs of our guests. We would be happy to offer you a better experience on your next visit. Please feel free to contact us directly so that we can take your wishes into account. Best regards, Marc Oliver Helmer Junior bossMore