R
Response from the owner
un mois plus tôt
Good evening, I am the owner of the pizzeria. I want to clarify the following: first of all the price is correct because you did not consider the cover charge of two euros. So 8 Pizza + 2 Glutenfree + 2 covered. second: We have an agreement with your university and no one has ever complained, in fact they are all very happy, if the problem was with you perhaps it was a miscommunication on your part too. As the lady at the checkout said, the discount had to be asked before making the receipt like all her colleagues do. once the receipt has been issued it is difficult for us to make cancellations. Third. The pizza that wasn't to his taste we promptly made again. and if it was so disgusting why didn't you leave it on your plate and ask for a box to take it away? Despite this, tomorrow we will call the management of your university apologizing for the misunderstanding and describing our point of view. In the meantime, enjoy your meal with the pizza you took away. and moreover the pizza is not frozen insted of we had to declaire it for Italian laws.
