Rafinad

Lyudmila, good afternoon! We are very sorry that we did not meet your expectations. We have carefully checked the entire situation you described. We prepare medallions from pork neck; our recipe actually calls for thin cutting; the cooking …Lyudmila, good afternoon! We are very sorry that we did not meet your expectations. We have carefully checked the entire situation you described. We prepare medallions from pork neck; our recipe actually calls for thin cutting; the cooking technology has not been compromised. The photo of this dish on the menu shows that there are tomatoes, if the waiter initially knew that you were allergic to them, he would definitely draw your attention to this. However, we in no way absolve ourselves of responsibility and offer our sincere apologies, we hope that you will give us a second chance and we will make every effort to ensure that you appreciate our cuisine and service! As an apology, a certificate in the amount of 2000 rubles will be issued in your name; all you need to do is show your account.More

Elena, you ordered a dish of Irkutsk river trout, indeed local trout is very different from sea trout, it’s a pity that we did not live up to your expectations, we hope you will still give us a second chance, and we will try to create a …Elena, you ordered a dish of Irkutsk river trout, indeed local trout is very different from sea trout, it’s a pity that we did not live up to your expectations, we hope you will still give us a second chance, and we will try to create a more pleasant impression of us! As an apology, we will charge you any dessert of your choice, just show this message in your account!More

Alexey, we are very sorry that we did not meet your expectations, we hope you will visit us again, and we will try to create a more pleasant impression of us!