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Response from the owner
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Hello and thank you for reaching out to us! We truly appreciate your feedback and are sorry for any incovenience you may have experienced. Considering that January 1st is one of the busiest days of the year, we kindly ask for your understanding regarding any potential delays. As for your order, please share more details about what you ordered and recieved incorrectly. We want to ensure that every experience with Proper Pizza meets our high standards and we are always ready to address any mistakes. We assure you that you will never have to pay for something you did not order or you do not want. If such a situation has ocurred, we sincerely apologize and are more than happy to resolve it immediately.We look forward to serving you again with the quality you deserve.Best regards,Proper Pizza Team
