Principe Cerami

Dear Beatriz, Thank you for taking the time to share your feedback. My team and I are truly …Dear Beatriz, Thank you for taking the time to share your feedback. My team and I are truly sorry to hear about your disappointment. We genuinely value your input as it helps us maintain the high standards we strive for. After reviewing your comment and the accompanying pictures, I conducted a thorough internal investigation. It’s unfortunate that we didn’t have the opportunity to address your concerns in person during your visit. I’d like to clarify that what you observed was part of the Wellington crust—specifically, a celeriac fiber. Please accept our sincere apologies if your dining experience fell short of your expectations. We truly hope to have the opportunity to welcome you back in the future, so we can provide you with an experience that exceeds your expectations and restores your trust. Best Regards, Emiliano Papacci - F&B ManagerMore

Dear Gabriela, A warm thank you for sharing your feedback, it gives us great pleasure to read …Dear Gabriela, A warm thank you for sharing your feedback, it gives us great pleasure to read reviews like yours. Making our guests going back home delighted is our number one goal. Hope to see you again soon. Best regards, Filippo Prastaro - Director of Food & Beverage More

Dear Manuele, We truly appreciate you took the time to write such a detailed review on your …Dear Manuele, We truly appreciate you took the time to write such a detailed review on your dinner at Principe Cerami. We would like to extend our sincerest apologies for the experience below expectations you had during your dinner. Please be assured that your constructive remark has been taken into consideration, to improve ourselves. We hope to have the chance to welcome you back again. Kind regards, Giacomo Girolami - Director of Restaurants More