Poke House Uccle

We are deeply sorry to hear that you and your friend became ill after eating with us. This is a concerning situation, and we take it very seriously. We want to assure you that food safety and customer satisfaction are our top priority. …We are deeply sorry to hear that you and your friend became ill after eating with us. This is a concerning situation, and we take it very seriously. We want to assure you that food safety and customer satisfaction are our top priority. We immediately forwarded your comment to our management team and have checked with our suppliers to understand what may have happened. We are deeply sorry for any inconvenience this may have caused. Our manager called you to inform you that we had followed the conservation rules and to apologize for the inconvenience. He had previously offered a full refund, but it appears this was not communicated properly. We are sorry for this misunderstanding. We remain committed to resolving this situation to the satisfaction of you and your friend. We take this issue very seriously, and we do everything we can to ensure the food safety of our customers. We assure you that we will work on this issue to ensure that it does not occur again in the future. We hope you and your friend recover quickly and we would love to welcome you back to us with a much better experience in the future. Your satisfaction and health are important to us, and we sincerely apologize for any inconvenience this may have caused. More