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Response from the owner
4 mois plus tôt
Hello Pier, Thank you for bringing your situation to our attention. We would first like to â¦Hello Pier, Thank you for bringing your situation to our attention. We would first like to apologize for the service received during your visit. We have standards to respect and we are really sorry to learn that they were not applied during your last visit. Your message will be forwarded to the relevant team. We also invite you to write to the following address [email protected] to contact our internal team to have a more direct conversation with us and see the compensation possibilities. We would like to find a way to recover. Thank you for sharing your experience with us (and hoping to regain your confidence for the future).More