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Response from the owner
16 jours plus tôt
Dear Ms Cormehic, Thank you for sharing your feedback with us, although we are of course very …Dear Ms Cormehic, Thank you for sharing your feedback with us, although we are of course very sorry to hear about your negative experience. We would like to sincerely apologize for the behavior of our waitress - this does not meet our standards in any way and we fully understand that such an experience has dampened your enjoyment of dining with us. It is very important to us that our guests feel comfortable with us and are served with friendly, professional service. We very much regret that there was a misunderstanding and, above all, an inappropriate reaction. We have discussed the incident internally to ensure that something like this does not happen again. To apologize for this incident, we would like to make it up to you. Please contact us by email at [email protected]. We hope you give us a second chance and look forward to welcoming you back soon. Best regards, The Capri teamMore
