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Response from the owner
10 jours plus tôt
Hi Sam Galal, We’re truly sorry to hear about the challenges you’ve experienced with our take-away delivery service and incorrect orders. We understand how frustrating this must be and appreciate you bringing it to our attention. Our ordering app is still new, and we love hearing feedback like yours so we can improve the experience for all our customers. Additionally, we’re addressing the feedback regarding phone staff to ensure a friendlier and more helpful service in the future. Please email us at [email protected] with more details about your orders and branch, so we can investigate further and make this right for you. Thank you for your patience and for helping us grow! Warm regards, Del Forno Team