Panificio Da Lia

Good morning Alessia. Let's read your review now and frankly we don't understand why you entrusted your complaints to the web without immediately reporting to us on the spot what you then and only then complained about. …Good morning Alessia. Let's read your review now and frankly we don't understand why you entrusted your complaints to the web without immediately reporting to us on the spot what you then and only then complained about. If you had reported it immediately, we would have immediately replaced what you ordered. You see, ours is an artisan company where, and I am referring to brioches, the production is daily and often even in real time, sometimes arriving at the counter while still lukewarm. This, and precisely because we only work with fresh products, does not make us immune from possible cooking or other errors. The same goes for coffee and cappuccino. You see, and despite the hundreds of positive reviews on the brioches, sometimes it is convenient to complain after the fact and this is because it does not allow us, as we would like, to correct our possible shortcomings. She finishes and we thank her, saying that the staff is kind and then we ask ourselves: "why didn't she take advantage of our kindness to tell us what she wrote?". We can therefore only be happy with the fact that she will no longer return to our place because often the "convenience" of the web "helps" to not help us understand why, despite the possibility of talking and therefore dealing with any problems on our part. , it should be used so badly.... More

Grazie infinite Bartosz Pernal da parte di tutti noi sia per la stupenda valutazione che ci ha assegnato che per la bellissima recensione che ha scritto. Siamo veramente contenti per le sue belle parole e ci fa altrettanto piacere che nonostante la distanza, apprezzi così tanto i nostri prodotti A presto!!!