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Pfeiler Grill

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631 notes
Grec, Allemand, Fast Food
FerméOpens 11:30 Jeu
€€ Fourchette de prix par personne €12 - €22
Pfeiler Grill sur la carte
© OpenStreetMap contributions
Körnerstraße 119
Cologne, Rhénanie du Nord-Westphalie, Allemagne
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Pfeiler Grill sert un évantail de bières
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Salade grecque à Pfeiler Grill
Essayez des pommes frites avec de nombreuses sauces
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Les cuisines allemande et grecque créées par un chef talentueux sont grandioses à cet endroit. Ne partez pas sans avoir mangé un sandwich grec cuit à la perfection. Un personnel souriant montre un haut niveau d'hospitalité dans ce fast food. A chacune de vos visites, vous aurez droit à un service luxueux. Une ambiance plaisante est ce que représente Pfeiler Grill. 4.6 est la note que ce lieu a obtenu du sytème de notation de Google.

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Service Temporairement Indisponible Merci de réessayer plus tard.
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Richard Podgorski Demander la suppression d'informations
Excellent à manger cuisine Grec mais les pizza sont super bonnes aussi !!!!
Sabine Gerloff Demander la suppression d'informations
I had currywurst with fries 3 weeks ago and just puked, today gyros with fries a disappointment at the highest level, we definitely won't eat anything more, the level really leaves a lot to be desired, it's a shame we've always been satisfied up until now, but not even anymore The fries are delicious so you should think about it!! Food: 1 Service: 2 Atmosphere: 1
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On June 23rd, 2024 we decided to get food from the Pfeiler Grill. A Swiss crust with fries. This is a schnitzel with ham and cheese gratinated, and a cream schnitzel with fries. He had the fries packed separately. While preparing it, my partner read the Sunday Express, which was on the table to the right. The food was packed in piles on top of each other. Sauce from the cream schnitzel had leaked out. At the top were the two fries, underneath a plastic plate with cream schnitzel, at the bottom the Swiss crust in the plastic plate. Both just covered with aluminum foil. I unwrapped the paper-wrapped two portions of fries, which fell everywhere during unwrapping. Then I took the aluminum foil off the Swiss crust and couldn't believe my eyes: a squishy meal. The cheese was stuck everywhere. There was no sign of the Swiss crust. A real mess. The food wasn't warm either. I was really angry and called. I had my son-in-law on the phone and said I wanted to complain and started bluntly. What a mess it is, how you handle the food so carelessly and don't package the food protectively. Such food should be in proper packaging, e.g. the HP4 menu box, which is stable. The lid of the menu box protects the food from pressure and keeps it warm. Why simple plastic plates for several dishes? And why stacked on top of each other? Why not wrap the fries individually? Everything was carelessly stacked in a plastic bag, which squashed the food. I was really angry and we paid dear money for that. The son-in-law listened quietly, which I thought was very good. I felt understood. He literally said to me. Come by and you'll get your money back and you can keep the food. I thanked him and my partner went to the Pfeiler Grill. Our dogs got the squishy crust before it ended up uselessly in the trash. When my partner came into the store, the daughter was standing at the checkout with such a nasty look on her face and refused to give back the money she had previously promised. She suddenly demanded the food back. Without food, there is no money. My partner explained to her what had been agreed over the phone, that her husband said that we would get the money back and keep the food. She complained and one word led to another. She called her husband, but he didn't respond at all and accused my partner of saying he could have said which packaging the food should be put in. Since when do customers have to tell staff how to do their work? Any sane person knows how to pack and then pack food well. In the bakery, no saleswoman puts the bread on the cream cake. You should have a little understanding and sensitivity about your work and not blame the customers for it. The discussion escalated and the heavily pregnant daughter became spiteful and nasty. Neither couple showed any understanding and refused to pay out the money. We should stay away forever and never come back. We have been loyal customers for over 20 years and picked up food once or twice a week, even when we had guests at home. We always had nice contact with the bosses, with the employees, with the daughter. It was a friendly approach and then you get pushed in the head, made fun of and made fun of. Promises are not kept. We are very disappointed and hurt by the Oraiopoulos/ Pfeiler Grill family. We have left over EUR 20,000 behind over the years and our daughter is trying to keep her word. This is not how you treat customers who have been loyal for decades. The customer is king. All I can say about your answer and your behavior is... incompetent, lying, disrespectful, embarrassing and low-class. If you have a video, watch the video properly!! P.S.: ...I ate the cream schnitzel. It was all about the Swiss crust. Understanding this properly is too much for you. Sorry
P
6 mois plus tôt
Thank you very much, my dear, for this great post. In fact, they got to the heart of the matter. “Everyone in their job knows their work best” and a loanee doesn’t have to explain to the professional how to do the work. So when you come in …Thank you very much, my dear, for this great post. In fact, they got to the heart of the matter. “Everyone in their job knows their work best” and a loanee doesn’t have to explain to the professional how to do the work. So when you come in as a customer and order a dish, we actually know how it's prepared. But if YOU come and give me the ONE dish in 4 DIFFERENT packages. If you want to have each one in the big HP4, then you won't hear the bang. IF you want the food like this so that it is still crispy and tasty at home, then as a customer you are welcome to say “can you please pack the SAUCE separately? And not EVERYTHING SEPARATE. And as far as the whole thing is concerned, what she said isn't entirely true. But luckily we have some video surveillance systems in the restaurant that recorded every step of the preparation of the food right up to her husband's aggressive behavior. Oh yes, I forgot there were around 10 customers who ate there and heard everything from a to z, well and when her husband threatened that he would call the police and report us because our homemade giant schnitzel weighs an average of 300 grams with cream sauce and Fries cost 12.50€, some of the customers who were there had to laugh out loud 😅 Price performance can be compared with other providers And as you can see, I didn't address the point about the insults that were said by her husband, which are effective for a complaint. PS: Dogs are not allowed to eat cream sauce with whipped cream. I feel sorry for them... So with that in mind, greetings from Pfeiler GrillMore
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Grec, Allemand, Fast Food
FerméOpens 11:30 Jeu
€€ Fourchette de prix par personne €12 - €22
Pfeiler Grill sur la carte
© OpenStreetMap contributions
Körnerstraße 119
Cologne, Rhénanie du Nord-Westphalie, Allemagne
Adresse
Körnerstraße 119, Cologne, Rhénanie du Nord-Westphalie, Allemagne
Particularités
À emporter En espèces seulement Livraison Pas accessible aux fauteuils roulants Wifi TV
Heures d'ouverture
LundiLun Fermé
MardiMar Fermé
MercrediMer Fermé
JeudiJeu 11:30-21:30
VendrediVen 11:30-21:30
SamediSam 11:30-21:30
DimancheDim 13:00-21:30
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