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Response from the owner
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Hello Nena, We are sorry to learn of your disappointing experience at our establishment. …Hello Nena, We are sorry to learn of your disappointing experience at our establishment. Your feeling of being disturbed and your disappointment with the size of the croissant are concerns that we take very seriously. We would like to assure you that customer satisfaction is our top priority. Your comment on the attitude of our saleswoman will be shared with our team in order to improve our customer service. Regarding the size of the croissant, we assure you that we strive to maintain the quality and consistency of our products. However, we understand your disappointment and apologize for this isolated incident. We sincerely hope that you will give us the opportunity to demonstrate our commitment to your satisfaction. If you have any further concerns, please do not hesitate to contact us by email. The Patapain Vichy team thanks you for your return and hopes to welcome you again in more satisfactory circumstances. Sincerely, The Patapain Vichy teamMore