Chilien, Sud américain, Grill
€€€€
Fourchette de prix par personne €8 - €21
© OpenStreetMaps
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Spezialitäten vom Ende der Welt
Feinstes Fleisch mit leckeren Beilagen und tollem Wein.
Hausgemachte Burger, Empanadas und Pisco Sour!
Dazu Wohlfühlatmosphäre und ein freundlicher Empfang.
In unserem Restaurant erwartet Sie einfach Chile!
Feinstes Fleisch mit leckeren Beilagen und tollem Wein.
Hausgemachte Burger, Empanadas und Pisco Sour!
Dazu Wohlfühlatmosphäre und ein freundlicher Empfang.
In unserem Restaurant erwartet Sie einfach Chile!
Avis d'utilisateurs sur les plats et les services
Voir toutMoins
Avis des visiteurs sur Patagonia Mainz
/ 1366
Service Temporairement Indisponible
Merci de réessayer plus tard.
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Christian Allard
8 années plus tôt sur Google
Viande excellente. Service et accueil parfait. La cuisson de la viande "bleue" est impeccable.
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Yp
un mois plus tôt sur Google
After being recommended by a friend, my wife and I visited for a date night. We arrived without a reservation and were immediately told the restaurant was completely booked and turned away. Less than a minute after leaving, we called the restaurant and were suddenly offered a reservation for the same evening. The inconsistency was troubling and made us feel singled out and discriminated against. Because of this experience, we chose not to return. No guest should feel uncomfortable or unwelcome simply for walking through the door. We hope management addresses this to ensure fair and respectful treatment for everyone.
P
Response from the owner
un mois plus tôt
Thank you for taking the time to share your experience with us. We are truly sorry that your visit left you with this impression — this is certainly not the experience we aim to provide. We would like to briefly clarify the situation: when you arrived without a reservation, the restaurant was indeed fully booked at that moment. Approximately 15 minutes later, a table cancelled at short notice, which is why we were able to offer you a reservation when you called shortly afterward. We completely understand how this sequence of events may have seemed inconsistent and regret that this was not explained more clearly at the time. As a multicultural restaurant, openness, diversity, and mutual respect are at the heart of our values. Discrimination of any kind has absolutely no place here — our team and our guests are as diverse as the cultures we celebrate. We sincerely regret that we did not communicate this better in person and that it caused you to feel uncomfortable or unwelcome. Your feedback is important to us, and we will use it to further improve our communication and guest experience. We would truly appreciate the opportunity to welcome you again in the future and provide the warm and respectful experience you deserve. Kind regards, The Patagonia Mainz Team
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Demander la suppression d'informations
Yashane pinnock
un mois plus tôt sur Google
After being recommended by a friend, my wife and I visited for a date night. We arrived without a reservation and were immediately told the restaurant was completely booked and turned away. Less than a minute after leaving, we called the restaurant and were suddenly offered a reservation for the same evening. The inconsistency was troubling and made us feel singled out and discriminated against. Because of this experience, we chose not to return. No guest should feel uncomfortable or unwelcome simply for walking through the door. We hope management addresses this to ensure fair and respectful treatment for everyone.
P
Response from the owner
un mois plus tôt
Thank you for taking the time to share your experience with us. We are truly sorry that your visit left you with this impression — this is certainly not the experience we aim to provide. We would like to briefly clarify the situation: when you arrived without a reservation, the restaurant was indeed fully booked at that moment. Approximately 15 minutes later, a table cancelled at short notice, which is why we were able to offer you a reservation when you called shortly afterward. We completely understand how this sequence of events may have seemed inconsistent and regret that this was not explained more clearly at the time. As a multicultural restaurant, openness, diversity, and mutual respect are at the heart of our values. Discrimination of any kind has absolutely no place here — our team and our guests are as diverse as the cultures we celebrate. We sincerely regret that we did not communicate this better in person and that it caused you to feel uncomfortable or unwelcome. Your feedback is important to us, and we will use it to further improve our communication and guest experience. We would truly appreciate the opportunity to welcome you again in the future and provide the warm and respectful experience you deserve. Kind regards, The Patagonia Mainz Team
Afficher les réponses (1)
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Chilien, Sud américain, Grill
€€€€
Fourchette de prix par personne €8 - €21
© OpenStreetMaps
contributors
Adresse
Kaiser-Wilhelm-Ring, Mayence, Rhénanie-Palatinat, Allemagne, 55118
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