Osmow's Shawarma

HI diane borutski Thank you for sharing your feedback and bringing this to our attention. We’re sorry to hear about your experience with the wraps falling apart. Ensuring that our wraps are both flavorful and easy to enjoy is important to us, and we appreciate your input. Please email us at [email protected] with your order details (date, time, and specifics of your order). We’ll review your concerns and get back to you as soon as possible.

HI Sadikshya Sharma We sincerely apologize for the inconvenience caused. It was inappropriate for our staff member, to be rude during the order process. The spice level requested was not added to your dish, and the cucumbers provided were not fresh, which is unacceptable and unhygienic. To prevent such issues, we are retraining our staff on customer service and food preparation standards. We are also implementing stricter quality checks for all ingredients. Please contact us at [email protected] with any additional information (such as images, date, and time of visit) to help us resolve this issue effectively. We value you and hope to have the opportunity to serve you better in the future.

Hi Laurence Thank you for taking a moment to share your experience at Osmow’s Shawarma. We’re proud to deliver great value to our customers. We hope you’ll visit us again soon!