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Response from the owner
3 mois plus tôt
Hello, Thank you for taking the time to give us your honest feedback. We are very pleased that you enjoyed the food and our service. …Hello, Thank you for taking the time to give us your honest feedback. We are very pleased that you enjoyed the food and our service. We're sorry to hear that you were dissatisfied with the prices. Our prices reflect the quality of the ingredients and the care we put into each preparation. We would like to explain to you that from January 2024 to May, despite the increased VAT and the increased food costs, we did not pass on these additional costs to our guests. However, from May we had to increase our prices by around 10% per item because we had paid 38,000 euros ourselves in the previous four months. This decision was not easy for us, but was necessary to maintain the quality of our food and service. In addition, our pizzas are made with buffalo mozzarella, not regular mozzarella. We would be happy to welcome you back soon, perhaps for a glass of wine. Your feedback helps us to continually improve and we thank you for your openness. Kind regards, your Grandpazzo teamMore