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Response from the owner
3 jours plus tôt
Dear Alex, we are very sorry for the negative experience you had with our delivery via Deliveroo. We are very attentive to the quality of our service and we are sorry that in this case the Deliveroo delivery driver did not provide the …Dear Alex, we are very sorry for the negative experience you had with our delivery via Deliveroo. We are very attentive to the quality of our service and we are sorry that in this case the Deliveroo delivery driver did not provide the adequate service. We will contact them immediately to ensure that this cannot happen again. In fact, it is a damage for the customer and for us if the dishes leave the restaurant properly and then arrive at their destination as you described. In the meantime, we would be happy if you wrote us an email with your contact details at [email protected] to find a solution to apologize for what happened. Thank you for your understanding. Kind regards, Emanuela Old Wild West Rende.More