Officina

Dearest Sara, unfortunately it is necessary to respond to your review. Let's take it point by point. If the wine tasted like vinegar, I would like to know why you and your friends finished both bottles? Ah, the bottles were different. I …Dearest Sara, unfortunately it is necessary to respond to your review. Let's take it point by point. If the wine tasted like vinegar, I would like to know why you and your friends finished both bottles? Ah, the bottles were different. I don't know if you noticed. Funds in wine can happen when you drink natural, on all the labels they write "unfiltered wine" or in English "unfiltered" which perhaps you don't know, but this does not affect the quality of the product. These are yeasts left in the fermentation phase. You drank a merlot rosé with the base and apples as the sugary base for the sparkling wine. A little deposit is normal. Before making criticisms, I advise you to inform yourself. In any case, if the "sediments" bothered you so much, you just had to contact the staff and the wine would be filtered without any kind of problem. As for the dirty glasses, I highly doubt they were, as we are very careful about these things and we pass them all by hand before washing them in the glass washer. However, errors can happen and if they actually were, we apologize for this shortcoming. In any case, nothing was said to us and I don't think anyone, especially if they realized it, would drink from dirty glasses. The exorbitant price you speak of was €25 per bottle. However, the price was communicated to you before the wine was even served to you. I don't know what you're used to, but we'll leave the judgment to whoever reads the review. We're sorry to hear that you spent the evening of your birthday timing the arrival of a cutting board. I remind you that it was a Saturday evening, at 10.30 pm, with the Franca fair. If 25 minutes (assuming this is really the case) is too much waiting time for you, fast food restaurants are an excellent alternative. Regarding the quality of the product, as with wine, criticism finds its time. We only serve refined, quality products. Which apparently not everyone recognizes and appreciates. To be precise, on your platter there were cold cuts and cheeses including: culatello, coppa di testa, pepita del Piave, 24 month raw ham, comte fort (a French Jura cheese), primosale with black pepper and Sicilian saffron accompanied by mustard blackberry housewife. Everyone's taste is unquestionable, quality is something else. There is a difference and it would be appropriate to weigh the words before using them. The high cost you are talking about is €35 for a cutting board that 10 people shared. Asking for the focaccia twice. Moving on, the bartender had an arrogant and superior attitude for what reason? You asked for “long drinks” like the Aperol spritz, which speaks for itself. Our policy is to no longer serve spritz after 10pm, no one has ever claimed (or claimed) to be a premium place for this reason. We simply make a lot of preparations at home and we have our own line of products, so we are keen to propose a different offer. You can drink the Aperol spritz in any other place where I hope you will celebrate your next birthday. Unfortunately, however, there is no possibility to write customer reviews. You moved the booking time several times and still arrived later than you had communicated. Despite this we have reserved the table for you. But the worst is that you left the club clearly upset, screaming. I think there are no words to describe such behavior. You know Sara, you should learn to behave, understand that things can also be communicated with kindness and calm, without shouting and ranting blatant phrases to express your discontent to the people who are working and serving you. I end by wishing you a belated happy birthday. For next year I recommend you celebrate at home.More