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Dear Roberto, We feel obliged to reply to you because it is the second review you have always left regarding the same story. We are sorry that you consider our rooms on the …Dear Roberto, We feel obliged to reply to you because it is the second review you have always left regarding the same story. We are sorry that you consider our rooms on the floor below to be cellars: for us it is the most beautiful part of the place, an opinion shared by many of our customers who ask us to go downstairs (even when there is room on the upper floor) as it is happened last Saturday. What you call "heaters" are convector heaters that sit alongside normal radiators, exactly like on the upper floor. Our restaurant, being from the 1700s, has thick walls and we believe that when you sit down to dine it is pleasant to be in a well-heated environment, therefore we added convector heaters. Below, just like on the upper floor, there are windows in all the rooms and, always in the same way, distancing is maintained. If she had asked, kindly, we could have moved her upstairs; think we thought we were doing something pleasant by putting her down!More